Shipping

Please read through this page very carefully! This page contains all necessary information regarding our Shipping Policy. By purchasing from us you are acknowledging and agreeing to our shipping policy.

 

Does Vege Label charge tax?

We only charge tax on our products if you're ordering from California. No tax applied to other states within the USA. For international orders, keep in mind that you are responsible for any import tax or customs charge for international orders where you are receiving the product.

Where are the products shipped from?
Our products are shipped directly from our warehouse in Los Angeles, California. 

How long does shipping take? 
We ship to USA and 55 international destinations by FedEx. Worldwide shipping 7-10 business days.

Please note because of pandemic situation this year, there may be delays. However, our goal is to deliver within the delivery period. 

Correct Address Information
We do not ship to P.O. Boxes. Please make sure that all the information you enter into your shipping placement is correct, especially your address and your email. We are not responsible for mistakes made on your part. We are also not responsible for stolen or missing packages once they are delivered. 

Lost or Stolen Packages
Vege Label is not responsible for any lost, stolen, held, or undelivered packages. Once the package is forwarded to the shipping company, delivery is out of our control. Furthermore, we are not responsible for mis-delivery errors via carrier, or incorrect shipping info provided by customer.

For any lost, stolen, held, or undelivered packages please contact the shipping company.

How can I track my order? 

We will include the necessary tracking information for every order, which you will receive with your shipping notification. Please note that it may take up to 48 hours for tracking information to become available online.  

For FedEx tracking: https://www.fedex.com/en-us/tracking.html

For worldwide tracking: https://www.parcelmonitor.com/track-it-online

I ordered multiple items but they didn't arrive at the same time?
If you order multiple products, products may come in multiple shipments. Rest assured that your items are on the way.

How long does it take to process my order?
Because of the global Covid-19 pandemic, processing orders now takes about 5-7 days.

Which payment methods do you accept?
We accept most major credit cards, afterpay and PayPal.

Is my personal information secure?
We do not share your personal information with anyone. We adhere to the highest industry standards of privacy protection. All of your personal information is encrypted using SSL (secure socket layer technology).

 

If you have any questions, please reach out to us at sales@vegelabel.com